Learn about Aging and Mental Health challenges, fill out the Annual Provider Satisfaction Survey, and access co-branding guidelines
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PROVIDER NEWSLETTER | AUGUST 2024

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August 2024

Read about behavioral health care integrations with Medicare and Medicare Advantage plans, explore an updated Suicide Prevention toolkit, fill out the annual provider satisfaction survey, and access co-branding guidelines.

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BLOG

Aging and Mental Health: A Dual Challenge for Older Adults and Their Caregivers

Katherine Wooten, Lucet's Senior Director, Autism Program and Geriatric Care Expert, discusses the unique challenge associated with aging and the impact on caregivers. She shares, "In our aging society, improving the mental health of older adults and their caregivers should be a national priority.” In our latest blog, read more about how integrating behavioral health services into Medicare and MA plans can create a more supportive future for all.

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REMINDER

Annual Provider Satisfaction Survey

How to Contact Us & Incoming Annual Survey

 

Need to get in touch with us? Log on to your Provider Portal and submit any questions or concerns to our team with a support case. Read our updated Provider Portal FAQs below to walk you through everything you need to know.  

 

Also, expect a survey request soon in your inbox to tell us how we're doing.

Log In
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RESOURCE

Updated Suicide Prevention Toolkit

As September approaches and marks National Suicide Awareness Month, we are excited to share our updated Suicide Prevention Toolkit. This toolkit includes a powerful testimonial video, helpful tip sheets, insightful articles, and more. We encourage you to share these resources life-saving tips and strategies for discussing suicide with individuals who may be in a vulnerable state.

Access Toolkit
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REMINDER

Florida Blue: Co-branding Guidelines

Each Blue Cross and Blue Shield plan is licensed by the Blue Cross and Blue Shield Association to use logos and symbols in their respective service area. We'd like to share Blue Cross and Blue Shield of Florida's co-branding guidelines with you to help ensure correct usage in your communications. 

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About Us: Lucet’s unique combination of people and technology is proven to optimize access to behavioral health care providers and increase a health plan’s ability to connect members to quality care. With the industry’s largest network of hundreds of care navigators and technology powered by more than 6 million assessments and more than 20 years of data, Lucet is proven to successfully identify and connect people across the entire acuity spectrum with the right care in less than 5 days on average, and often as little as 1 day.

 

Lucet adopts clinical practice guidelines that are meant to assist providers with screening, assessing and treating common behavioral health and substance use disorders.

 

REMINDER: Have you checked your demographics recently? Make sure they're up to date. 

 

LucetHealth.com | Provider Portal | HEDIS Toolkit | Member Rights & Responsibilities

Medical Necessity Criteria | Provider and Facility Manual

Lucet, PO Box 6729, Leawood, KS, 66206

 

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