Frequently Asked Questions | Acquisition
General
Who is acquiring whom, and when will the acquisition be finalized?
Lucet has announced it has signed a definitive agreement to acquire Emcara Health to address the growing behavioral health needs for members with complex medical conditions and underserved populations.
Who is Emcara Health?
Emcara Health is a national, value-based medical group focused on delivering home-based care to clinically complex and high-risk populations. The organization provides an integrated suite of in-home care services that span advanced primary care, longitudinal complex care management and treatment, transition of care and whole health evaluations.
What is the strategy behind the acquisition?
Lucet’s long-term strategy is to continuously identify product and service gaps to address member needs. With the acquisition of Emcara Health, Lucet will be able to deliver care right in the home, assessing behavioral health needs and quickly connecting individuals to high-quality resources. Emcara Health already has well-established operations in markets where Lucet has overlapping member populations, empowering Lucet to seamlessly provide dual services for its members’ co-morbid chronic medical and behavioral health conditions as well as new markets.
How will this acquisition impact Lucet’s mission/goals?
Lucet’s end-to-end solution has historically focused on improving member access to quality behavioral health care while prioritizing speed to care, provider matching across the acuity spectrum and positive outcomes. Through the acquisition of Emcara Health, we will extend the reach and impact of our offerings, piloting integrated care models in active markets and exploring future opportunities to scale clinical operations. This strategy includes connecting complex populations to behavioral health care assessments and care during in-home and virtual visits.
Will there be changes to existing products or services?
Not at this time. Both organizations will continue to operate under their respective brands and deliver all services to clients, providers and members.
How will customers benefit from the acquisition?
Members with comorbidities face challenges receiving and accessing care, often leaving them to fall through the cracks of our health care system. Through this acquisition, Lucet can now provide dual services to members for co-morbid chronic medical and behavioral health conditions from the comfort and convenience of their own home. The in-home model will support customers by improving whole-person care quality, bolstered experiences, expanded treatment access, and by lowering total cost of care through reduced in-patient admission and acute utilization.
For Providers
We’re Growing — But Nothing Is Changing for You
What’s happening?
Lucet has acquired Emcara Health, a provider of in-home and virtual care for medically complex populations. This move strengthens our ability to deliver whole-person care — connecting behavioral and physical health more effectively.
What does this mean for me as a provider in Lucet’s behavioral health network?
Nothing is changing. Your relationship with Lucet remains the same. There are no changes to your contract, your referrals, reimbursement processes, or the way you work with us.
Will my contract or reimbursement be affected?
No. Your existing agreement with Lucet is still valid and unchanged. There are no updates required on your part.
Do I need to use a different portal or process for referrals?
No. Continue using the same systems and workflows you always have. Everything related to provider support, member referrals, and clinical documentation stays the same.
Why did Lucet acquire Emcara Health?
The acquisition helps us expand our integrated care model. Emcara Health brings deep expertise in home-based medical care, which complements Lucet’s behavioral health services and improves our ability to coordinate care for complex populations.
Will this affect the members I serve?
Not directly. Members will continue to receive behavioral health services just as before.
Will I be expected to coordinate with Emcara providers?
Not at this time. If new collaboration opportunities arise in the future, they will be optional and clearly communicated.
Who can I contact if I have questions?
Please reach out to your Lucet provider relations contact. We're here to support you.
Thank you for being a valued member of the Lucet provider network. We’re excited about the future and grateful for your continued partnership.